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#container #content .dse-access-page{padding:22px 18px 28px!important;max-width:520px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-access-card{padding:24px!important;border-radius:14px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-access-title{font-size:27px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-access-lead{margin-bottom:21px!important;font-size:12px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-access-tabs{margin-bottom:21px!important} } @media(max-width:370px){body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #header.dse-portal-masthead{padding:13px 14px!important;gap:10px!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #header .dse-portal-brand{gap:7px!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #header .dse-portal-brand strong{font-size:15px!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #header .dse-portal-back-copy{display:none!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-access-page{padding:22px 12px!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-access-card{padding:24px 18px!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .cf-turnstile{zoom:.84}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-search>svg{display:none!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-intro h1{font-size:31px!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-actions>a{padding:17px!important;gap:12px!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-action-arrow{display:none!important}} @media(prefers-reduced-motion:reduce){body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-actions>a{transition:none!important;transform:none!important}} @media(max-width:700px){body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-access-heading{margin:-24px -24px 22px!important;padding:22px 24px!important;border-radius:13px 13px 0 0!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-search-caption{display:none!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-discovery{padding-top:0!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-search>svg{display:none!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-section-head{align-items:center!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-access-role p{display:none!important}} @media(max-width:370px){body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-intro{padding:25px 19px 42px!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-intro h1{font-size:35px!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-actions{margin-left:5px!important;margin-right:5px!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-support-section-head{flex-wrap:wrap!important;gap:3px!important}body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-access-heading{margin:-24px -18px 22px!important;padding:22px 18px!important}} /* =================================================================================================================== Entry v4 (2026-10-19): engineered layer for the customer entry screens. Same palette (navy, gold, paper, link blue). Terminal window chrome, drawn system views, live status bars, mono labels. Everything below is presentation only. =================================================================================================================== */ body#dse-helpdesk-entry-v2{--v4-gold:#e5a511;--v4-gold-ink:#9a6b06;--v4-gold-soft:#f2c766;--v4-navy:#101d2e;--v4-navy-2:#0b1522;--v4-ink:#17212f;--v4-muted:#5c6776;--v4-line:#dce1e8;--v4-blue:#235f99;--v4-grid:rgba(16,29,46,.06);--v4-mono:"Cascadia Mono","SF Mono",Consolas,"Liberation Mono",Menlo,monospace} @keyframes dse-v4-blink{50%{opacity:0}} @keyframes dse-v4-ping{70%{box-shadow:0 0 0 7px rgba(60,207,126,0)}100%{box-shadow:0 0 0 0 rgba(60,207,126,0)}} @keyframes dse-v4-flow{to{stroke-dashoffset:-24}} @keyframes dse-v4-pulse{0%{transform:scale(.5);opacity:.95}100%{transform:scale(3.2);opacity:0}} /* ---------- drawn system views ---------- */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-window{position:relative!important;display:flex!important;flex-direction:column!important;margin:0!important;padding:0!important;border:1px solid rgba(213,220,229,.95)!important;border-radius:12px!important;background:#fff!important;overflow:hidden!important;box-shadow:0 30px 60px -38px rgba(5,12,22,.7)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-window-bar{display:flex!important;align-items:center!important;gap:10px!important;flex:none!important;height:32px!important;margin:0!important;padding:0 12px 0 60px!important;background-color:#0b1522!important;background-image:radial-gradient(circle at 18px 16px,#e5a511 0 4px,transparent 4.5px),radial-gradient(circle at 32px 16px,rgba(245,245,247,.3) 0 4px,transparent 4.5px),radial-gradient(circle at 46px 16px,rgba(245,245,247,.3) 0 4px,transparent 4.5px)!important;color:rgba(245,245,247,.8)!important;font:500 11px/1 var(--v4-mono)!important;letter-spacing:.02em!important;white-space:nowrap!important;overflow:hidden!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-window-bar span{overflow:hidden!important;text-overflow:ellipsis!important;letter-spacing:.07em!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-window-bar em{margin-left:auto!important;flex:none!important;font-style:normal!important;color:#e5a511!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-window-body{flex:1 1 auto!important;display:flex!important;align-items:center!important;justify-content:center!important;margin:0!important;padding:4px 2px 0!important;background-color:#fff!important;background-image:linear-gradient(rgba(16,29,46,.06) 1px,transparent 1px),linear-gradient(90deg,rgba(16,29,46,.06) 1px,transparent 1px)!important;background-size:22px 22px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-window svg.dse-art-svg{display:block!important;width:100%!important;height:auto!important;max-width:100%!important;max-height:none!important;stroke:none!important;stroke-width:1!important;flex-shrink:1!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-window .q-link{animation:dse-v4-flow 1.5s linear infinite} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-window .q-packet{filter:drop-shadow(0 0 4px rgba(229,165,17,.9))} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-window .q-pulse{transform-origin:center;transform-box:fill-box;animation:dse-v4-pulse 2.8s ease-out infinite} /* ---------- card title bars ---------- */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-cardbar{display:flex!important;align-items:center!important;gap:12px!important;height:36px!important;margin:-30px -30px 24px!important;padding:0 14px 0 64px!important;background-color:#101d2e!important;background-image:radial-gradient(circle at 20px 18px,#e5a511 0 4.5px,transparent 5px),radial-gradient(circle at 36px 18px,rgba(245,245,247,.3) 0 4.5px,transparent 5px),radial-gradient(circle at 52px 18px,rgba(245,245,247,.3) 0 4.5px,transparent 5px)!important;border-radius:15px 15px 0 0!important;color:rgba(245,245,247,.82)!important;font:500 11.5px/1 var(--v4-mono)!important;white-space:nowrap!important;overflow:hidden!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-cardbar>span{overflow:hidden!important;text-overflow:ellipsis!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-cardbar em{display:inline-flex!important;align-items:center!important;gap:7px!important;margin-left:auto!important;flex:none!important;font-style:normal!important;color:#e5a511!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-cardbar em i,body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-herobar-live i{display:inline-block!important;width:7px!important;height:7px!important;border-radius:50%!important;background:#3ccf7e!important;box-shadow:0 0 0 0 rgba(60,207,126,.55);animation:dse-v4-ping 2.4s infinite} /* ================= home: the hero is one navy console window ================= */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-intro{display:grid!important;grid-template-columns:minmax(0,1.12fr) minmax(0,1fr)!important;grid-template-rows:auto auto!important;align-items:center!important;gap:0 42px!important;margin:24px 0 0!important;padding:0 38px 62px!important;border:1px solid #26384e!important;border-radius:18px!important;background-color:#101d2e!important;background-image:radial-gradient(620px 420px at 88% 24%,rgba(35,95,153,.42),transparent 62%),radial-gradient(460px 300px at 10% 8%,rgba(229,165,17,.07),transparent 70%),linear-gradient(rgba(245,245,247,.045) 1px,transparent 1px),linear-gradient(90deg,rgba(245,245,247,.045) 1px,transparent 1px)!important;background-size:auto,auto,28px 28px,28px 28px!important;background-position:center top!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-intro::before,body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-intro::after{display:none!important;content:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-v4-herobar{grid-column:1/-1!important;grid-row:1!important;display:flex!important;align-items:center!important;height:42px!important;margin:0 -38px 34px!important;padding:0 8px 0 82px!important;background-color:rgba(3,8,16,.38)!important;background-image:radial-gradient(circle at 28px 21px,#e5a511 0 5px,transparent 5.5px),radial-gradient(circle at 46px 21px,rgba(245,245,247,.28) 0 5px,transparent 5.5px),radial-gradient(circle at 64px 21px,rgba(245,245,247,.28) 0 5px,transparent 5.5px)!important;border-bottom:1px solid rgba(245,245,247,.08)!important;border-radius:17px 17px 0 0!important;color:rgba(245,245,247,.68)!important;font:500 12px/1 var(--v4-mono)!important;white-space:nowrap!important;overflow:hidden!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-v4-herobar>span{display:inline-flex!important;align-items:center!important;gap:8px!important;height:100%!important;padding:0 14px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-v4-herobar>span+span{border-left:1px solid rgba(245,245,247,.1)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-v4-herobar .dse-v4-herobar-path{padding-left:0!important;color:rgba(245,245,247,.88)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-v4-herobar .dse-v4-herobar-live{margin-left:auto!important;color:#c7f0d8!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-welcome{grid-column:1!important;grid-row:2!important;min-width:0!important;align-self:center!important;padding:0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-intro>.dse-v4-window{grid-column:2!important;grid-row:2!important;align-self:center!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-eyebrow{display:block!important;margin:0 0 12px!important;font:600 11.5px/1.5 var(--v4-mono)!important;letter-spacing:.05em!important;text-transform:lowercase!important;color:#e5a511!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-eyebrow::before{content:"// " / ""!important;display:inline!important;position:static!important;width:auto!important;height:auto!important;margin:0!important;background:none!important;border:0!important;color:inherit!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-intro h1{max-width:none!important;margin:0 0 14px!important;font-size:52px!important;line-height:1.04!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-v4-cursor{display:inline-block!important;width:.4em!important;height:.74em!important;margin-left:.1em!important;vertical-align:-.04em!important;background:#e5a511!important;animation:dse-v4-blink 1.1s steps(1) infinite} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-lead{max-width:420px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-discovery{grid-column:auto!important;grid-row:auto!important;margin:28px 0 0!important;padding:0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search-caption{margin:0 0 10px!important;font:500 12px/1.5 var(--v4-mono)!important;color:#aab7c8!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search-caption::before{content:"// " / "";color:#e5a511} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search{gap:10px!important;padding:7px 8px 7px 16px!important;border:1px solid #fff!important;border-radius:12px!important;box-shadow:0 0 0 0 rgba(229,165,17,0),0 18px 40px -22px rgba(0,0,0,.65)!important;transition:box-shadow .25s ease!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search:focus-within{box-shadow:0 0 0 4px rgba(229,165,17,.38),0 18px 40px -22px rgba(0,0,0,.65)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search .dse-v4-prompt{flex:none!important;font:700 18px/1 var(--v4-mono)!important;color:#c58a08!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search input{font-size:15.5px!important;letter-spacing:0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search input::placeholder{color:#7d8794!important;opacity:1!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search .dse-v4-kbd{flex:none!important;display:inline-flex!important;align-items:center!important;justify-content:center!important;min-width:24px!important;height:24px!important;padding:0 6px!important;border:1px solid #d5dbe3!important;border-bottom-width:2px!important;border-radius:5px!important;background:#f5f6f8!important;color:#425066!important;font:600 12px/1 var(--v4-mono)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search button{background:#e5a511!important;border-color:#e5a511!important;color:#101d2e!important;font-weight:700!important;border-radius:8px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search button:hover{background:#f2c766!important;border-color:#f2c766!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-topics{margin:14px 0 0!important;gap:4px 16px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-topics>span{font:500 12px/1.5 var(--v4-mono)!important;color:#8f9db0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-topics a{border-bottom:1px dashed rgba(229,165,17,.65)!important;color:#e7edf5!important;font:500 12px/1.5 var(--v4-mono)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-topics a:hover{color:#f2c766!important;text-decoration:none!important} /* action cards: indexed, with HUD corners on hover */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-actions{counter-reset:dse-v4-act!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-actions>a{position:relative!important;counter-increment:dse-v4-act} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-actions>a::after{content:"" / ""!important;position:absolute!important;inset:9px!important;border-radius:6px!important;pointer-events:none!important;opacity:0!important;transition:opacity .3s ease,inset .3s ease!important;background:linear-gradient(#e5a511,#e5a511) left top/16px 1.5px no-repeat,linear-gradient(#e5a511,#e5a511) left top/1.5px 16px no-repeat,linear-gradient(#e5a511,#e5a511) right top/16px 1.5px no-repeat,linear-gradient(#e5a511,#e5a511) right top/1.5px 16px no-repeat,linear-gradient(#e5a511,#e5a511) left bottom/16px 1.5px no-repeat,linear-gradient(#e5a511,#e5a511) left bottom/1.5px 16px no-repeat,linear-gradient(#e5a511,#e5a511) right bottom/16px 1.5px no-repeat,linear-gradient(#e5a511,#e5a511) right bottom/1.5px 16px no-repeat!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-actions>a:hover::after,body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-actions>a:focus-visible::after{opacity:1!important;inset:6px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-actions small{font:600 10.5px/1.5 var(--v4-mono)!important;letter-spacing:.04em!important;text-transform:lowercase!important;color:#7a828e!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-actions small::before{content:counter(dse-v4-act,decimal-leading-zero) " // " / "";color:#b07d0c;font-weight:700} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-action-arrow{transition:transform .25s ease!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-actions>a:hover .dse-support-action-arrow{transform:translate(3px,-3px)!important;color:#b07d0c!important} /* lists: mono indices */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-list{counter-reset:dse-v4-li!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-list li{counter-increment:dse-v4-li} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-list li>a{justify-content:flex-start!important;gap:14px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-list li>a::before{content:counter(dse-v4-li,decimal-leading-zero) / "";flex:none;width:22px;font:600 11px/1 var(--v4-mono);color:#a0a8b3} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-list li>a>:last-child{margin-left:auto!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-list li>a:hover::before{color:#b07d0c} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-section-head h2::before{content:"$ " / "";font:700 .8em/1 var(--v4-mono);color:#e5a511} /* the two content panels are matching terminal windows of equal height */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-content{align-items:stretch!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 :is(.dse-support-guides,.dse-support-help){position:relative!important;display:flex!important;flex-direction:column!important;align-self:stretch!important;margin:0!important;padding:25px!important;overflow:hidden!important;border:1px solid #dce1e8!important;border-radius:14px!important;background:#fff!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 :is(.dse-support-guides,.dse-support-help) .dse-v4-cardbar{margin:-25px -25px 22px!important;border-radius:13px 13px 0 0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-guides .dse-support-list{border-top:0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-guides .dse-support-list li:last-child{border-bottom:0!important} /* the list shares the card's height evenly (up to a comfortable row height), so it never ends in a blank band */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-guides>.dse-support-list{flex:1 1 auto!important;display:flex!important;flex-direction:column!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-guides>.dse-support-list>li{flex:1 1 auto!important;display:flex!important;max-height:92px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-guides>.dse-support-list>li>a{flex:1 1 auto!important} /* when the help card is the stretched one, its staff row sits at the bottom like a card footer */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-help>.dse-support-staff{margin-top:auto!important} /* an empty list (no requests yet, no featured answers) centres its message in the card instead of hugging the top */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-guides>:is(.dse-support-empty,.dse-support-muted){margin-block:auto!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-help>:has(+.dse-support-staff){margin-bottom:18px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-guides :is(.dse-support-empty,.dse-support-muted){margin-top:4px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-email a{display:flex!important;width:fit-content!important;max-width:100%!important;margin-top:2px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-footnote{font-family:var(--v4-mono)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-footnote>span{font:500 12px/1.5 var(--v4-mono)!important} /* ================= access pages: information panel + terminal card ================= */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access{display:grid!important;grid-template-columns:minmax(0,1fr) minmax(0,470px)!important;gap:22px 26px!important;align-items:stretch!important;width:100%!important;max-width:1160px!important;margin:0 auto!important;padding:30px 28px 38px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-card{grid-column:2!important;grid-row:1!important;display:flex!important;flex-direction:column!important;min-width:0!important;margin:0!important;padding:30px!important;border:1px solid #d7dee8!important;border-radius:16px!important;background:#fff!important;box-shadow:0 26px 60px -40px rgba(16,29,46,.5)!important;overflow:hidden!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-v4-aside{grid-column:1!important;grid-row:1!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>:not(.dse-access-card):not(.dse-v4-aside){grid-column:1/-1!important} /* footers sit at the bottom of the card, so a card stretched to the panel's height reads as designed, not empty */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-card>.dse-access-footer{margin-top:auto!important;padding-top:18px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-card>.dse-access-footer~.dse-access-footer{margin-top:0!important} /* short cards (recovery and confirmation states): spare height is shared above and below the body, like a dialog, instead of collecting in one band above the footer */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-card>.dse-v4-form-body{margin-block:auto!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-card>.dse-v4-form-body~.dse-access-footer{margin-top:0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-card>form.dse-access-form{flex:1 1 auto!important;display:flex!important;flex-direction:column!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-card>form.dse-access-form>.dse-access-footer{margin-top:auto!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-access-heading{margin:0 0 22px!important;padding:0!important;background:none!important;border:0!important;border-radius:0!important;overflow:visible!important;position:static!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-access-heading::before,body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-access-heading::after{display:none!important;content:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-access-heading-label{margin:0 0 10px!important;font:600 11px/1.5 var(--v4-mono)!important;letter-spacing:.05em!important;text-transform:lowercase!important;color:#9a6b06!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-access-heading-label::before{content:"// " / ""} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-access-heading .dse-access-title{margin:0 0 8px!important;color:#17212f!important;-webkit-text-fill-color:#17212f!important;font-size:30px!important;font-weight:650!important;line-height:1.16!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-access-heading .dse-access-title::before{content:"$ " / "";font:700 .8em/1 var(--v4-mono);letter-spacing:0;color:#e5a511;-webkit-text-fill-color:#e5a511} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-access-heading .dse-access-lead{margin:0!important;color:#5c6776!important;font-size:13.5px!important;line-height:1.6!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access :is(.dse-access-tabs,.dse-access-methods){font-family:var(--v4-mono)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access :is(.dse-access-tabs button,.dse-access-methods a){font:600 12.5px/1.4 var(--v4-mono)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access :is(.dse-access-tabs button[aria-selected="true"],.dse-access-methods a[aria-current="page"]){box-shadow:0 1px 4px rgba(16,29,46,.08),inset 0 -2px #e5a511!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access :is(.dse-access-field input,.dse-v4-form-body input:not([type=submit]):not([type=button]):not([type=hidden]),.dse-v4-form-body select,.dse-v4-form-body textarea):focus{outline:3px solid rgba(229,165,17,.38)!important;outline-offset:1px!important;border-color:#c58a08!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-access-submit{gap:12px!important;transition:background .15s ease,box-shadow .25s ease!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-access-submit:hover{box-shadow:0 0 0 3px rgba(229,165,17,.3)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-access-submit span{color:#e5a511!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access input.dse-access-submit{appearance:none!important;-webkit-appearance:none!important;cursor:pointer!important;width:100%!important;font-family:inherit!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access input.dse-code-digits{min-height:64px!important;padding:14px 0 14px .5em!important;font:600 28px/1.2 var(--v4-mono)!important;letter-spacing:.5em!important;text-align:center!important;background-color:#fbfbfc!important;background-image:linear-gradient(rgba(16,29,46,.05) 1px,transparent 1px),linear-gradient(90deg,rgba(16,29,46,.05) 1px,transparent 1px)!important;background-size:14px 14px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-access-confirmation{border-left:3px solid #e5a511!important} /* the information panel */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside{display:flex!important;flex-direction:column!important;gap:18px!important;min-width:0!important;margin:0!important;padding:26px 26px 24px!important;border:1px solid #26384e!important;border-radius:16px!important;background-color:#101d2e!important;background-image:radial-gradient(560px 380px at 92% 0%,rgba(35,95,153,.44),transparent 62%),radial-gradient(420px 320px at 0% 100%,rgba(229,165,17,.13),transparent 66%),linear-gradient(rgba(245,245,247,.045) 1px,transparent 1px),linear-gradient(90deg,rgba(245,245,247,.045) 1px,transparent 1px)!important;background-size:auto,auto,28px 28px,28px 28px!important;color:#e8edf4!important;box-shadow:0 26px 60px -40px rgba(16,29,46,.6)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside .dse-v4-eyebrow{margin:0!important;font:600 11.5px/1.4 var(--v4-mono)!important;letter-spacing:.05em!important;text-transform:lowercase!important;color:#e5a511!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside .dse-v4-statement{margin:-8px 0 0!important;color:#fff!important;font-size:34px!important;font-weight:620!important;line-height:1.08!important;letter-spacing:-.045em!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside .dse-v4-statement.is-long{font-size:28px!important;letter-spacing:-.035em!important} /* The drawing takes whatever height the row leaves: beside a taller card the canvas grows (the grid continues and the drawing stays centred), so the panel and the card always end together without stretching either one's content. */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside .dse-v4-window{flex:1 1 0!important;min-height:290px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside .dse-v4-window-body{position:relative!important;min-height:0!important;padding:0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside .dse-v4-window svg.dse-art-svg{position:absolute!important;top:6px!important;left:4px!important;width:calc(100% - 8px)!important;height:calc(100% - 10px)!important;max-height:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside-duo .dse-v4-window{min-height:236px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-points{display:grid!important;grid-template-columns:repeat(3,minmax(0,1fr))!important;gap:10px!important;margin:0!important;padding:0!important;list-style:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-points li{display:flex!important;gap:10px!important;margin:0!important;padding:12px!important;border:1px solid rgba(245,245,247,.12)!important;border-radius:10px!important;background:rgba(255,255,255,.04)!important;list-style:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-points .dse-v4-point-index{flex:none!important;font:700 11px/1.45 var(--v4-mono)!important;color:#e5a511!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-points strong{display:block!important;margin:0 0 4px!important;color:#fff!important;font-size:13px!important;font-weight:600!important;line-height:1.35!important;letter-spacing:-.01em!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-points p{margin:0!important;color:#b9c5d4!important;font-size:12px!important;line-height:1.5!important} /* staff/role line under the panels */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-role{justify-content:flex-start!important;margin:0!important;padding:14px 18px!important;border:1px solid #dce1e8!important;border-radius:12px!important;background:#fff!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-role>a{margin-left:auto!important;font:600 12.5px/1.4 var(--v4-mono)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-role-line{margin:0!important;padding:14px 18px!important;border:1px solid #dce1e8!important;border-radius:12px!important;background:#fff!important;text-align:left!important} /* ---------- forms brought into the entry card: recovery, registration, ticket access ---------- */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-form-body{margin:0!important;padding:0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access :is(.dse-password-reset-form,.dse-registration-form,.dse-access-form){width:100%!important;margin:0!important;padding:0!important;float:none!important;background:none!important;border:0!important;border-radius:0!important;box-shadow:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-password-reset-banner{display:block!important;margin:0 0 18px!important;padding:11px 14px!important;border:1px solid #dce5ef!important;border-left:3px solid #e5a511!important;border-radius:8px!important;background:#f7f9fc!important;color:#4d5e73!important;font-size:12.5px!important;line-height:1.6!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-password-reset-field{display:grid!important;gap:8px!important;margin:0 0 18px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-password-reset-field label{margin:0!important;color:#17212f!important;font-size:13px!important;font-weight:600!important;line-height:1.5!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access :is(.dse-password-reset-field input,.dse-v4-account-body input[type=text],.dse-v4-account-body input[type=email],.dse-v4-account-body input[type=tel],.dse-v4-account-body input[type=password],.dse-v4-account-body select,.dse-v4-account-body textarea){display:block!important;width:100%!important;max-width:none!important;min-height:48px!important;margin:0!important;padding:11px 13px!important;border:1px solid #c9cdd3!important;border-radius:8px!important;background:#fff!important;color:#17212f!important;font-size:16px!important;line-height:1.45!important;box-shadow:none!important;box-sizing:border-box!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-password-reset-hint{display:block!important;color:#5c6776!important;font-size:12px!important;line-height:1.6!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-password-reset-actions{margin:4px 0 0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access :is(input.dse-password-reset-submit,.dse-client-form-actions input[type=submit],.dse-account-state-actions .dse-profile-button:not(.secondary)){display:flex!important;align-items:center!important;justify-content:center!important;width:100%!important;min-height:50px!important;margin:0!important;padding:12px 18px!important;background:#101d2e!important;color:#fff!important;border:1px solid #101d2e!important;border-radius:8px!important;font:600 14px/1.4 inherit!important;font-family:inherit!important;text-decoration:none!important;cursor:pointer!important;appearance:none!important;-webkit-appearance:none!important;box-shadow:none!important;transition:background .15s ease,box-shadow .25s ease!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access :is(input.dse-password-reset-submit,.dse-client-form-actions input[type=submit],.dse-account-state-actions .dse-profile-button:not(.secondary)):hover{background:#284566!important;box-shadow:0 0 0 3px rgba(229,165,17,.3)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access :is(.dse-client-form-actions input[type=button],.dse-account-state-actions .dse-profile-button.secondary){display:flex!important;align-items:center!important;justify-content:center!important;min-height:50px!important;margin:0!important;padding:12px 18px!important;background:#fff!important;color:#17212f!important;border:1px solid #c9cdd3!important;border-radius:8px!important;font:600 14px/1.4 inherit!important;font-family:inherit!important;text-decoration:none!important;cursor:pointer!important;appearance:none!important;-webkit-appearance:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-password-reset-status{display:block!important;margin:0!important;padding:16px!important;border:1px solid #dce5ef!important;border-left:3px solid #2f9e62!important;border-radius:10px!important;background:#f6fbf8!important;color:#33475b!important;font-size:13px!important;line-height:1.65!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-password-reset-status strong{display:block!important;margin:0 0 6px!important;color:#17212f!important;font-size:14px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-password-reset-status p{margin:6px 0 0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-password-reset-status-note{color:#5c6776!important;font-size:12px!important} /* registration: osTicket's table form, stacked into fields */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body>:is(h1,h2):first-child,body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body>:is(h1,h2):first-child+p{display:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body :is(table,tbody,tr,td){display:block!important;width:100%!important;max-width:none!important;margin:0!important;padding:0!important;border:0!important;background:none!important;text-align:left!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body tr{margin:0 0 16px!important} /* the two password fields share a row; every other row spans the card */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body tbody{display:grid!important;grid-template-columns:minmax(0,1fr) minmax(0,1fr)!important;column-gap:12px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body tbody>tr{grid-column:1/-1!important;min-width:0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body tbody>tr:has(input[type=password]){grid-column:auto!important} /* osTicket follows each password input with "  ": keep real messages, drop the blank line */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body td:has(>input[type=password]){font-size:0!important;line-height:0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body td:has(>input[type=password])>.error{display:block!important;margin:6px 0 0!important;line-height:1.5!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .error.dse-v4-empty{display:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body td[width]{margin:0 0 7px!important;color:#17212f!important;font-size:13px!important;font-weight:600!important;line-height:1.5!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body td[width] label{margin:0!important;font:inherit!important;color:inherit!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body hr{display:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .form-header{margin:0!important;padding:0!important;border:0!important;background:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body h3{margin:8px 0 2px!important;padding:0 0 8px!important;border:0!important;border-bottom:1px solid #e4e8ee!important;background:none!important;color:#9a6b06!important;font:600 11px/1.5 var(--v4-mono)!important;letter-spacing:.05em!important;text-transform:lowercase!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body h3::before{content:"// " / ""} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-dynamic-label{display:grid!important;grid-template-columns:minmax(0,1fr) auto 96px!important;align-items:center!important;gap:7px 8px!important;margin:0!important;color:#5c6776!important;font-size:13px!important;font-weight:500!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-dynamic-label>span:first-child{grid-column:1/-1!important;display:block!important;color:#17212f!important;font-weight:600!important;line-height:1.5!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-dynamic-label>br{display:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-dynamic-label>input:only-of-type,body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-dynamic-label>:is(select,textarea){grid-column:1/-1!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-dynamic-label>input[name$="-ext"]{width:96px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .error{color:#b3261e!important;font-size:12px!important;font-weight:600!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body td:has(> select){display:flex!important;flex-wrap:wrap!important;align-items:center!important;gap:8px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body td:has(> select)>:is(select,.select2-container){flex:1 1 240px!important;width:auto!important;min-width:0!important;max-width:100%!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body td:has(> select)>.error{flex-basis:100%!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .select2-container .select2-selection{min-height:48px!important;border:1px solid #c9cdd3!important;border-radius:8px!important;display:flex!important;align-items:center!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body button.action-button{flex:none!important;display:inline-flex!important;align-items:center!important;gap:6px!important;min-height:44px!important;margin:0!important;padding:8px 13px!important;background:#fff!important;color:#17212f!important;border:1px solid #c9cdd3!important;border-radius:8px!important;font:600 12.5px/1.3 var(--v4-mono)!important;cursor:pointer!important;vertical-align:middle!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-turnstile-wrap{margin:4px 0 0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-client-form-actions{display:flex!important;gap:10px!important;margin:8px 0 0!important;padding:0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-client-form-actions input[type=submit]{flex:1 1 auto!important;width:auto!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-account-state-copy{color:#33475b!important;font-size:13.5px!important;line-height:1.7!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-account-state-copy p{margin:0 0 10px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-account-state-actions{display:grid!important;grid-template-columns:1fr 1fr!important;gap:10px!important;margin:18px 0 0!important} /* ---------- responsive ---------- */ @media (max-width:1100px){ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-intro{grid-template-columns:minmax(0,1fr) minmax(0,.95fr)!important;gap:0 30px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search .dse-v4-kbd{display:none!important} /* narrower panel: the points become a compact ruled list and the drawing may run smaller, so the panel stays level with the card instead of pushing the card's footer down */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-points{grid-template-columns:1fr!important;gap:0!important;border-top:1px solid rgba(245,245,247,.12)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-points li{padding:9px 2px!important;border:0!important;border-bottom:1px solid rgba(245,245,247,.12)!important;border-radius:0!important;background:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside .dse-v4-window{min-height:240px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside-duo .dse-v4-window{min-height:220px!important} } @media (max-width:979px){ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access{grid-template-columns:minmax(0,1fr)!important;max-width:580px!important;padding:22px 18px 30px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-card{grid-column:1!important;grid-row:1!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-v4-aside{grid-column:1!important;grid-row:2!important;position:static!important} /* stacked: the panel has no neighbour to match, so the drawing returns to its natural proportions */ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside .dse-v4-window{flex:none!important;min-height:0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside .dse-v4-window-body{position:static!important;padding:4px 2px 0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside .dse-v4-window svg.dse-art-svg{position:static!important;width:100%!important;height:auto!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside-duo .dse-v4-window~.dse-v4-window{display:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>:not(.dse-access-card):not(.dse-v4-aside){grid-row:auto!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside .dse-v4-statement{font-size:28px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside .dse-v4-statement.is-long{font-size:24px!important} } @media (max-width:900px){ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-intro{grid-template-columns:minmax(0,1fr)!important;padding:0 22px 54px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-v4-herobar{margin:0 -22px 26px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-v4-herobar .dse-v4-herobar-item{display:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-welcome{grid-column:1!important;grid-row:2!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-intro>.dse-v4-window{grid-column:1!important;grid-row:3!important;margin-top:28px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-intro h1{font-size:44px!important} } @media (max-width:700px){ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-card{padding:24px!important;border-radius:14px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-cardbar{margin:-24px -24px 20px!important;border-radius:13px 13px 0 0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-aside{padding:22px 20px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search .dse-v4-kbd{display:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body .dse-account-state-actions{grid-template-columns:1fr!important} } @media (max-width:560px){ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body tbody{grid-template-columns:minmax(0,1fr)!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access .dse-v4-account-body tbody>tr:has(input[type=password]){grid-column:1/-1!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-intro{padding:0 18px 50px!important;border-radius:16px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-v4-herobar{margin:0 -18px 22px!important;padding-left:76px!important;border-radius:15px 15px 0 0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-v4-herobar .dse-v4-herobar-path{display:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-v4-herobar .dse-v4-herobar-live{margin-left:0!important;border-left:0!important;padding-left:0!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-intro h1{font-size:38px!important} } @media (max-width:370px){ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry.dse-v4-access>.dse-access-card{padding:24px 18px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-cardbar{margin:-24px -18px 20px!important;padding-left:58px!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-cardbar>span{display:none!important} } @media (hover:none){ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-support-search .dse-v4-kbd{display:none!important} } @media (prefers-reduced-motion:reduce){ body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-v4 .dse-v4-cursor,body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-cardbar em i,body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-herobar-live i{animation:none!important} body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-window .q-link,body#dse-helpdesk-entry-v2.dse-client-portal.dse-entry-page #container #content .dse-entry .dse-v4-window .q-pulse{animation:none!important} 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